Measurement of Information Technology Governance Capability Level based on COBIT 5 Framework: Case Study on ABC University
Vannisa Irma Dewi, Yudho Giri Sucahyo, Muhammad Kasfu Hammi

University of Indonesia

Abstract

In recent year the implementation of information technology governance has been done by various organizations, one of them is higher education institution. Indonesia Higher Education and Research Ministry placed IT as a part of standar of national education performing system in order to provide data for Higher Education Database. It’s also has a role for supporting the management and development of academic and administrative activities. With IT governance, it can support organization for decision making process around IT assets. The research conducted by applying study case method to observe and analyze universitiy’s IT governance capability level. Using COBIT 5, this IT governance framework created based on best practice, able to provides method and system to establish good enterprise IT governance. COBIT 5 likewise has a tool for assessing IT governance process capability level. Information and data occurred in this research gathered through interview and filled in structured questionnaire with the consent of case study subject. Through research activity, the IT governance process capability level shows at level 1, means the process of IT governance has occured. Another outcome from this research is the IT governance process improvement recommendation following the expect value and proper goals set by ABC University.

Keywords: Information technology governance, improvement recommendation, higher education, COBIT, capability levels

Topic: Information Engineering