Suitability Study of Blockchain Application in PT PLN (Persero) Business Processes
Arionmaro Asi Simaremare (a*), Indra Ardhanayudha Aditya (a), Fajar Nurrohman Haryadi (a), Harry Indrawan (a)

a) PLN Research Institute
Jl. Duren Tiga No. 102 Pancoran
Jakarta Selatan, 12760, Indonesia
*arionmaro[at]pln.co.id

Abstract

Blockchain technology recently draws populous attention, both in academic research and industry area including energy industry. Blockchain is viewed as an innovative technology that can enhance conventional way of doing business, especially those that require intermediary involvement. PLN as the state owned electricity company in Indonesia also seek to improve its business process using current technology, including evaluating to implement Blockchain in PLN business processes. This study aims to develop a workable framework in identifying suitable business activity for Blockchain implementation in PLN. The developed framework is then used in a focus group discussion involving business process stake holders to identify which business area Blockhcain can enhance the process and suitable for implementation. This study finds that several existing PLN business process can be enriched by implementing Blockchain technology. Several future innovative businesses that can help PLN to improve customer satisfaction and provide revenue to PLN also identified. Further studies on detailed cost-benefit analysis and Blockchain architecture to be used in the identified business area are required before Blockchain technology is implemented.

Keywords: Blockchain, framework

Topic: Information Engineering