Improving Organizational Citizenship Behavior (OCB) Through Strengthening Servant Leadership and Job Satisfaction
Dian Wulandari (a*), Dewi I Tedjasukmana (b), Widodo Sunaryo (b), Sumardi (b)

Postgraduate School
UNIVERSITAS PAKUAN
Jl. Pakuan, PO BOX 452, Bogor
West Java, Indonesia

*dianwulandari[at]unpak.ac.id

Abstract

There is no teacher without an extra role, especially in an uncertain condition; therefore, all principals need to know how to improve the teachers OCB. The studys aim is to examine the indicators that have the strongest impact on Private Junior High School Teachers OCB at Bogor, West Java. A total of 107 teachers were sampled to collect data. This research was used correlational technique to assess the degree of relationship among those variables. This research focused on factors of servant leadership and job satisfaction that can have a significant influence on OCB. The correlational analysis showed that there is a moderate positive relationship (r=0.549, ρ<0.01) between Servant Leadership and OCB, and Job Satisfaction with OCB (r=0.433, ρ<0.01). By SITOREM (Scientific Identification Theory to Conduct Research in Education Management) analysis, it found several indicators that should be improved immediately in order to get a better OCB among teachers, are: build community, provide leadership, value people, display authentic, salary, promotion opportunities, supervision, sportsmanship, altruism, civic virtue, and conscientiousness.

Keywords: Organizational Citizenship Behavior (OCB), Servant Leadership, Job Satisfaction, SITOREM.

Topic: Business Education