THE INFLUENCE OF ORGANIZATIONAL CULTURE ON MOTIVATION AND JOB SATISFACTION AND ITS IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AT PT. PERMODALAN NASIONAL MADANI (PT.PNM) GARUT BRANCH Via Irhamny Az-Zahra (1), Syamsul Hadi Senen (1)
1 Indonesia University Of Education, , Jl. Dr. Setiabudhi No. 229, Bandung, Indonesia
1 Indonesia University Of Education, , Jl. Dr. Setiabudhi No. 229, Bandung, Indonesia
eshasenen[at]upi.edu,viairazzahra[at]student.upi.edu
Abstract
The purpose of this study was to determine the effect of organizational culture on work motivation and job satisfaction and its impact on organizational citizenship behavior (OCB) at PT. Permodalan Nasional Madani (PNM) Garut Branch. The method used in this study is a quantitative method, the sampling technique is proportional random sampling with a sample of 152 people. The data analysis technique used in this study is the path analysis technique.
The results showed that organizational culture had a positive effect on work motivation, job satisfaction, organization citizenship behavior (OCB). Work motivation and job satisfaction have a positive effect on organizational citizenship behavior (OCB). Work motivation and job satisfaction have direct and indirect effects on the Organization Citizenship Behavior (OCB).
With these results, the researcher recommends several things as consideration in determining company policy. PT. Permodalan Nasional Madani (PNM) should continue to improve employee work motivation, especially work performance and achievement of job targets, as well as job satisfaction can continue to be improved, especially aspects of work in accordance with educational background and salary, altruism and sportsmanship should be more considered by the company.
Keywords: Organizational Culture, Job Satisfaction, Work Motivation, OCB
