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Name Ms. Astrin Kusumawardani Institution Sekolah Tinggi Ilmu Ekonomi Indonesia Membangun Indonesia Education Master Research Financial Management Abstract ANALYSIS OF THE INFLUENCE OF CREDIT SERVICE QUALITY OF CREDIT CUSTOMER SATISFACTION AND ITS IMPACT ON LOYALTY (Case Study of Credit Customers at PT. Bank Mandiri (Persero) Tbk. Sentra in Bandung) Find me on Google Scholar

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