GCBME 2021
Conference Management System
Main Site
Submission Guide
Register
Login
User List | Statistics
Abstract List | Statistics
Poster List
Paper List
Reviewer List
Presentation Video
Online Q&A Forum
Access Mode
Ifory System
:: Abstract ::

<< back

Experiential Marketing Effect Analysis Against Consumer Satisfaction (Tokopedia)
Achmad Rizal Sumarwoko, Ratih Hurriyati, Henny Hendrayati

Management, Post Graduate School, Indonesia University Of Education, Bandung, Indonesia


Abstract

This study aims to analyze the effect of Experiential Marketing on Tokopedia consumer satisfaction. The technique used in this research is non-probability sampling with purposive sampling method. Data collection techniques in this study used a questionnaire distributed to 104 respondents. Analysis of the data used is the analysis of the f test, t test, and multiple linear regression analysis. Based on the results of the t test, it can be seen that t_count is on the Experiential Marketing variable. 8,235 > t_table 1,983 with probability t is sig < 0.05 for the satisfaction variable. Based on the results of the F test, the value of F_(count>) F_table is 67.812 > 3.93 by showing that Experiential Marketing has a positive and significant effect on the satisfaction variable. Adjusted R Square value obtained by 0.393 or 39.3% can be explained by Experiential Marketing and the remaining 60.7% is influenced by other factors not explained in this study.

Keywords: Experiential Marketing, Consumer Satisfaction

Topic: Marketing Management

Plain Format | Corresponding Author (Achmad Rizal Sumarwoko)

Share Link

Share your abstract link to your social media or profile page

GCBME 2021 - Conference Management System

Powered By Konfrenzi Ultimate 1.832M-Build2 © 2007-2025 All Rights Reserved