Employee^s Perspective: Implementation of Flexible Working Arrangement Policy During The COVID-19 Pandemic
Mawar Kusuma Darina

University of Indonesia

Abstract

Flexible Working Arrangements (FWA) is a working concept that allows employees to be able to arrange work times and locations in order to have a life balance. The COVID-19 pandemic situation has forced almost all industries to require FWA to be enforced where this is needed to break the chain of distribution of the virus. Previous studies have concluded that the implementation of flexible working arrangements is deemed effective in providing satisfaction for employees, and the need for implementing this new way of working is expected to be applied forever when the pandemic is over. However, the implementation of the FWA policy has not been able to accommodate several job functions, especially for employees who work with the need for physical presence required to complete the work target. This lack of opportunity to carry out FWA creates a gap between management and employees. Through this study, researchers will explore the employee^s perspective of the FWA implementation during pandemic COVID-19 using a qualitative approach with a total of thirty-five respondents from various organizations. The findings of the FWA studies are expected to provide insight into the phenomenon as well as recommendations for policy needs that can accommodate the various types of work functions.

Keywords: Flexible Working Arrangement, Perspective, Organizational Change,

Topic: Organizational Behavior, Leadership and Human Resource Management