The Effect of Social Support on Work Engagement during Covid-19 Pandemic
Nisrina Priyandani (a*), Elok Savitri Pusparini (b)

Faculty of Economics and Business,
University of Indonesia
Jalan Salemba Raya 4
Jakarta , DKI Jakarta
10430 ID

Abstract

The COVID-19 Pandemic has changed the way people live. Social restrictions caused major changes to communication methods and work methods for employees by implementation of a hybrid system in the form of working from home and working form office. Working online without work-life balance can cause a negative effect on mental and physical health of employees. This study aims to examine several factors related to work engagement such as work life balance, supervisor support, coworker support and family support. Data were collected from 633 respondents who are workers in Indonesia with a minimum of one year of service in their current workplace and have direct supervisors and co-workers, but only 603 respondents met the sample criteria. The data was processed using the Structural Equation Modeling (SEM) method using AMOS application. SEM results show that work life balance fully mediates the relationship between supervisor support, coworker support and family support with work engagement. Thus, companies need to pay attention on quality of life of employees^ work lives so can increase work engagement.

Keywords: Work Life Balance, Supervisor support, coworker support, Family Support, Work Engagement.

Topic: Organizational Behavior, Leadership and Human Resource Management