The Effect of Self Efficacy and Readiness for Change on Employee Performance with Motivation as an Intervening Variable (Study on Frontliner Employees at State-Owned Enterprise Bank Branch Offices in North Sumatra)
Ika Sri Hartini (1) Isfenti Sadalia (2) Meilita Tryana Sembiring (3)

Universitas Sumatera Utara

Abstract

This study examines the effect of self-efficacy and readiness for change on employee performance through motivation as an intervening variable. This research is a quantitative study with path analysis model. The analysis method uses the questionnaire method. The population in this study were frontliner employees of Bank X, a State-Owned Enterprise (SOE) The COVID-19 pandemic has caused serious and long-term disturbances in people^s lives all over the world, in both developing and developed countries bank, located in Province of North Sumatera, amounting to 572 employees as population with 150 respondents as sample using proportional random sampling method. The statistical tests used are the classic assumption test, hypothesis testing, multiple linear regression analysis, correlation coefficients and the coefficient of determination. The results of this study indicate that the independent variables, namely Self-efficacy (X1) and Readiness for Change (X2), have a positive and significant effect on the Performance of Employees (Y2) of Bank X through Motivation (Y1) as intervening variable

Keywords: Self Efficacy- Readiness for Change- Motivation- Employee Performance

Topic: Organizational Behavior, Leadership and Human Resource Management