Deviations in Employee Behavior while Working from Home during the COVID-19 Pandemic Period Ervina Handayani (a)*, Budi W. Soetjipto (b)*
a) Faculty of Business and Management, Universitas Indonesia
Salemba, Jakarta 10430, Indonesia
a) Faculty of Business and Management, Universitas Indonesia
Salemba, Jakarta 10430, Indonesia
Abstract
The presence of the COVID-19 pandemic since the beginning of 2020 has changed the way people live and work and has affected industries and organizations around the world in a relatively short time, including in the Engineering, Construction, and Procurement (EPC) business. Many EPC companies in Indonesia are starting to implement new ways of working for their workers to adapt to these changes by having a teleworking or working from home policy. The purpose of this study was to determine the deviations in worker behaviour that occurred while working from home, as well as the role of supervisor support in reducing potential deviations in worker behaviour based on work stress while working from home. Using a quantitative approach, approximately 260 workers from an EPC company in Indonesia who had worked from home during the COVID-19 pandemic participated in this study, and their responses were analysed by using Structural Equation Modelling (SEM). The findings in this study indicate that deviations in worker behaviour occur while working from home, and the role of supervisor support has a positive influence in reducing the potential for deviations in worker behaviour triggered by stress at work.
Keywords: work from home, organizational deviance behaviour, work stress, burnout, supervisor support
Topic: Organizational Behavior, Leadership and Human Resource Management
