WORKLOAD ANALYSIS IN DETERMINING THE NUMBER OF EMPLOYEES OF THE ENGINEER DIVISION AND DEVELOPMENT DIVISION AT BELAWAN CONTAINER SERVICE COMPANY Alvin(a*), Nazaruddin(b), Meilita Tryana Sembiring(b)
a) Master of Management Student, Postgraduate School of Universitas Sumatera Utara
b) Lecturer, Universitas Sumatera Utara
* Corresponding author. Email : alv19863[at]gmail.com
Abstract
Workload is a process carried out by a person in completing the duties and obligations of a job or group of positions that are carried out in normal situations or circumstances within a certain period of time that has been determined. This research was conducted on companies engaged in container loading and unloading services where there was an imbalance in the overtime ratio due to the allocation of employees of each division not based on workload. In this research, a workload analysis was carried out on back-office employee staff with the overtime ratio that higher than 200 hours/person which are the engineer division that has an overtime ratio of 254.6 hours per person and the overtime ratio of development division is 260.3 hours per person. The purpose of this research is to analyze of the working time of employees using the Work Sampling method and balancing the workload by analyzing the number of the employee needs for the engineer division and development division with Full Time Equivalent method. The results of this research indicate that the effective working day for a year is 234 days and the effective working time is 1310 hours for five working days per week. Through the Work Sampling method, it is known that for engineer division, the total time for productive activities are 75.98%, unproductive activities are 5.94% and personal activities are 18.08% with 30% allowance. Meanwhile for development division, the total time for productive activities are 76.27%, unproductive activities are 5.29% and personal activities are 18.44% with 30% allowance. Based on the results of workload measurements in the engineer division using Full Time Equivalent method, there are employee with underload, inload and overload workloads. Meanwhile, there are employees in the development division with an overload workloads. Besides, the employee needs for engineer division is 6 persons and for development divison is 5 persons.
Keywords: Employee Needs, Work Sampling, Full Time Equivalent
Topic: Organizational Behavior, Leadership and Human Resource Management
