Digital Innovation and Bank Performance: A Systematic Literature Review
Babay Parid Wazdi (a*), Rofi Rofaida (a), Eeng Ahman (a), Maya Sari (a), Ayu Krishna Yuliawati (a)

a) Universitas Pendidikan Indonesia
Jl. Dr. Setiabudi No.229, Bandung, 40154, Indonesia
*b.faridwazdi[at]upi.edu

Abstract

The massive growth in technology has encouraged banks to change their work operations from previously using traditional methods to digital innovation. These changes are carried out to improve bank performance so that they are able to maintain competitive advantage and win global competition.

This study was conducted to review the literature and to find out (1) definitions, (2) dimensions, (3) trend study in current years for digital innovation and bank performance variable. The source of the data in this study took from Emerald database which includes all research journals published during the period 2012 to 2022. We used the ^PRISMA (Preferred Reporting Items for Systematic Review and Meta-Analyses) Flow as methodology which includes identifying keywords, screening process by determining inclusion/exclusion criteria, checking the eligibility of relevant research.

The benefits of this study are expected to help for understanding and mapping the configurations of definition, dimensions and trend study of digital innovation and bank performance in recent years.

Keywords: Digital Innovation, Bank Performance, PRISMA Flow.

Topic: Organizational Behavior, Leadership and Human Resources Management