LECTURER COMPETENCY, STUDENT SATISFACTION ON LEARNING PROCESS AND STUDENT ACHIEVEMENT Herdiyana, Rita Istiana
Pakuan University
Abstract
One indicator of the success of a college is the quality of students. One of the qualities of students can be seen from the achievement of learning achieved. Student learning achievement will be excellent if students are satisfied with the learning process that is followed. One component that can provide satisfaction to students is the competence of lecturers. This study aims to analyze the effect of lecturer competence on student learning outcomes mediated by student satisfaction with the learning process. This study population was 1,688 students of the Management department, Faculty of Economics, and Pakuan University. The sampling method using cluster sampling and the method of determining the number of samples using Slovin with a significant level of 5% obtained a sample of 323. Data collection using questionnaires and secondary data. The method of analysis uses path analysis. The results showed that: 1) Lecturer competence directly influences student achievement. 2) Student satisfaction in the learning process affects learning achievement. 3) The competence of lecturers through student satisfaction affects student achievement.
