STRENGTHENING ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) BASED ON EMOTIONAL INTELLIGENCE AND TEACHER JOB SATISFACTION Henny Suharyati (a)*, Aprilia Madyaratri (b)
a)* Sekolah Pascasarjana, Universitas Pakuan
Jalan Pakuan No. 1 PO BOX 452 Bogor 16143
b) Guru SDN Ciluar 3 Kota Bogor
Corresponding author: henny.suharyati[at]unpak.ac.id
Abstract
This study aims to determine: (1) examine the relationship between emotional intelligence and organizational citizenship behavior (OCB) (2) examine the relationship between job satisfaction and organizational citizenship behavior (OCB) (3) examine the relationship between emotional intelligence and job satisfaction with organizational citizenship behavior (OCB). This research was conducted at a public elementary school in Cibinong district, Bogor regency. This research is a correlational study using a quantitative approach. The population in this study were civil servant teachers from public elementary schools in Cibinong District as many as 190 people and the research sample was 127 people obtained by simple random sampling. The results of the study at a significant level of 5% show that: (1) emotional intelligence has a positive effect on teachers^ organizational citizenship with a correlation coefficient of ry1 = 0.588 and emotional intelligence contributes 35% to organizational citizenship behavior (2) job satisfaction has a positive effect on organizational citizenship Behavior with correlation coefficient ry2 = 0.440 and emotional intelligence contributes 19% to Organizational Citizenship Behavior (3) emotional intelligence and job satisfaction together with Organizational Citizenship Behavior as indicated by correlation coefficient ry12 = 0.636 and emotional intelligence and job satisfaction collectively together contributed 40.4% to Organizational Citizenship Behavior. Based on the results of the study, it can be concluded that the higher the level of emotional intelligence and job satisfaction of the teacher, the higher the Organizational Citizenship Behavior of the teacher.
